Shipping & Returns
Our production time is set at 1 to 2 weeks although we are usually quicker than that to dispatch to you.
Items are shipped using the French postal service, La Poste or Mondial Relay.
Shipping in Europe is included in the price of your purchase. For further afield the shipping rate is based on the weight of your order as follows:
- Up to 1Kg: 13€
- Up to 2Kg: 18€
- Up to 5Kg: 46€
- Over 5Kg: Please contact us and we can look at the options for you
Please also note that any local taxes and import duties are your responsibility.
Please remember that Marble Art is in France, and items can take some time to arrive. Please be patient especially at busy shipping times and when the weather may disrupt normal services.
As we stated before our production time is set at 1 to 2 weeks although we are usually quicker than that to dispatch to you.
The exception to this is from Mid Feb to the end of March when the production time can take up to 4 to 5 weeks depending, as that is our break time.
If your item needs to be received in time for a special occasion, please let us know beforehand. This gives us the opportunity to advise you if there should be sufficient time for you to receive your item.
We do accept returns at your cost. If there is damage during transit we will replace the item but you must return or prove the damage by the carrier within 7 days of receipt of the item.
Photographs are always the best method for proof of damage.